Multi-hospital & multi-clinic management platform

Connected hospital operations, from registration to revenue.

ASAP HMS brings registration, scheduling, queues, clinical care, diagnostics, pharmacy and billing onto one platform — built for hospitals and clinics, and for the teams operating many facilities together.

For the ASAP HMS operations team: Provider Console.

Platform capabilities

One platform across the hospital

ASAP HMS covers the operational and clinical workflows that run a hospital or clinic day to day.

Patient registration & identity

Register patients once and keep a consistent identity across facilities, with medical record and health-plan numbers scoped to each hospital and clinic.

  • Front-desk registration and patient demographics
  • Tenant- and facility-scoped medical record numbers
  • A single patient directory and lifecycle view

Appointments & scheduling

Book, reschedule and cancel appointments with conflict-aware scheduling that prevents double-booking of doctors and rooms.

  • Doctor availability and time-slot management
  • Reschedule and cancellation tracking
  • Overlap and leave conflict prevention

Queues & patient flow

A generic queue platform coordinates patient flow across every counter — from registration through consultation, diagnostics, pharmacy and billing.

  • Registration, OPD, lab, radiology, pharmacy, billing and insurance queues
  • Token issue, transfer and live queue displays
  • Session-aware, append-only queue history

OPD & clinical workflows

Outpatient consultations connect to encounters, orders and prescriptions so clinicians work from one worklist.

  • Doctor worklists and encounter records
  • Clinical orders and prescriptions
  • Multi-doctor OPD queue integration

The platform records and coordinates clinical work; it does not diagnose or make clinical decisions.

IPD, beds, nursing & MAR

Inpatient care covers admissions, bed and ward management, nursing notes and a medication administration record.

  • Admissions, transfers and discharge workflows
  • Bed and ward occupancy management
  • Nursing worklists and medication administration records

Laboratory, radiology & pharmacy

Order, report and dispense across diagnostics and pharmacy, with order lifecycle controls and dispensing guards.

  • Lab and radiology order entry and report entry
  • Order cancellation and status-preserving corrections
  • Pharmacy dispensing with dispensable-status and over-dispense guards

Departmental workflow only — no analyser, PACS or imaging-device integration, and no automated result interpretation.

Billing, invoices & insurance

Generate invoices, record charges and estimates, and link billing to insurance cases and government-scheme package records.

  • Invoices, charges and non-financial estimates
  • Insurance case and government-scheme package linkage
  • Offline cash and installment bookkeeping at the counter

Insurance support is record linkage only — no payer gateway, eligibility check or electronic claim submission.

Hospital administration

Administer facilities, roles and settings for each hospital, with role-based access aligned to how a hospital actually works.

  • Facility, user and role administration
  • Role-based access for every counter and clinical role
  • Organization and integration settings

Provider / SaaS operations console

A separate operator console lets the ASAP HMS provider team administer client accounts and facilities across the platform — distinct from any single hospital.

  • Client-account (tenant) and client-facility administration
  • Provider control center, monitoring and support surfaces
  • Clear separation from hospital-tenant administration

Analytics dashboards

Operational dashboards summarise activity across departments, with tenant and facility isolation applied to what each viewer can see.

  • Operational, revenue and resource dashboards
  • Tenant- and facility-scoped analytics
  • Department-level views for clinical and operations teams

Built for every role

Each team works from the same platform

From the front desk to the provider operations team, everyone works with the tools their role needs.

  • Administrators

    Manage facilities, users, roles and settings for the hospital or clinic.

  • Reception / front desk

    Register patients, book appointments and manage registration queues.

  • Doctors

    Work from worklists, run OPD consultations, place orders and prescriptions.

  • Nurses

    Handle admissions, nursing notes, vitals and medication administration.

  • Pharmacists

    Review prescriptions and dispense from the pharmacy queue with safety guards.

  • Laboratory / radiology staff

    Process diagnostic orders and enter reports from department worklists.

  • Billing / cashier staff

    Raise invoices, record charges and reconcile counter collections.

  • Patients

    Served by patient-facing appointment, prescription, report and billing surfaces built into the platform.

  • ASAP HMS provider operations

    Operate the provider console to administer client accounts and facilities across the platform.

See what the platform does for each team in detail.

Multi-hospital SaaS

Two administration layers, cleanly separated

ASAP HMS distinguishes the hospital's own administration from the ASAP HMS provider operations that run the platform across many client accounts.

Hospital tenant administration

Each hospital or clinic administers its own facilities, users, roles and settings within its account.

  • Facility, user and role management
  • Department and workflow settings
  • Data scoped to the hospital and its facilities

ASAP HMS provider / operator administration

The ASAP HMS operations team uses a separate console to administer client accounts and their facilities across the platform.

  • Client-account and client-facility administration
  • Provider control center and monitoring
  • Distinct from any single hospital's administration

Getting started

Scoped to your organisation, not to a rate card

A single clinic and a multi-facility group are genuinely different deployments, so ASAP HMS is scoped per engagement. Pilot and organization pricing is discussed directly.

See ASAP HMS with your workflows in mind

Request a walkthrough and we'll tailor it to how your hospital or clinic runs.