Solutions

One platform, framed for how you actually work

The same software looks different depending on where you sit. Below it is described twice — once by the shape of the organisation, and once by the team using it day to day.

By organisation

Single site, single clinic, or many facilities

Registration through revenue on one platform, sized to the organisation running it.

Hospitals

Run outpatient and inpatient operations together — registration, queues, wards, diagnostics, pharmacy and billing on one platform instead of across disconnected systems.

  • OPD and IPD workflows with bed, ward and discharge management
  • Laboratory, radiology and pharmacy operations in the same order flow
  • Billing and invoicing connected to insurance case records
  • Department-level worklists for every clinical and counter role

Clinics

A lighter footprint for outpatient clinics: scheduling, consultations, prescriptions and counter billing, without the inpatient overhead a clinic will never use.

  • Appointment scheduling with doctor availability and leave handling
  • OPD consultations, clinical orders and prescriptions
  • Counter billing with offline cash and installment bookkeeping
  • The same platform a clinic can grow into as it adds facilities

Multi-facility groups

Operate several hospitals or clinics under one platform, with each client account and its facilities administered separately and data scoped to the facility it belongs to.

  • Client-account and client-facility administration
  • Tenant- and facility-scoped records, worklists and analytics
  • Consistent patient identity across facilities in the same account
  • A dedicated provider console for the ASAP HMS operations team

By team

What each team gets out of it

Access is scoped by role and facility, so every team works from the surface built for its part of the day — not from a general-purpose screen everyone shares.

Hospital administrators

Administer the organisation itself — facilities, users, roles and settings — with access scoped so each team sees only the workflows its role needs.

  • Facility, user and role administration
  • Role-based access aligned to real hospital job functions
  • Organisation, department and workflow settings
  • Operational dashboards scoped to the account and its facilities

Clinical teams

Doctors and nurses work from worklists rather than searching for records — consultations, encounters, orders, prescriptions, nursing notes and medication administration in one place.

  • Doctor worklists, encounters and consultation records
  • Clinical order entry and prescriptions
  • Nursing worklists, admissions, transfers and discharge
  • Medication administration records for inpatient care

ASAP HMS records and coordinates clinical work. It does not diagnose, recommend treatment, or make clinical decisions.

Diagnostic departments

Laboratory and radiology teams receive orders, process them from department worklists and enter reports, with lifecycle controls for the corrections real departments need.

  • Laboratory and radiology order entry and report entry
  • Department worklists driven by the shared queue platform
  • Order cancellation with status-preserving corrections
  • Results linked back to the patient record and to billing

Departmental workflow only — no analyser, PACS or imaging-device integration is claimed, and results are not automatically interpreted.

Pharmacy

Pharmacists review prescriptions and dispense from the pharmacy queue, with guards that fail closed rather than allowing an unsafe dispense to proceed quietly.

  • Prescription review from the pharmacy queue
  • Dispensing against a dispensable-status guard
  • Over-dispense prevention at the point of dispense
  • Dispensing linked to the patient record and to charges

Billing teams

Cashiers and billing staff raise invoices, record charges, produce estimates and reconcile counter collections — including cash paid in installments.

  • Invoices and charge capture across departments
  • Estimates presented as non-binding, non-financial figures
  • Offline cash and installment bookkeeping at the counter
  • Invoice linkage to insurance and government-scheme package records

Insurance and government-scheme support is record linkage only. There is no payer gateway, no eligibility check and no electronic claim submission. A void is a bookkeeping correction, not a refund.

Patients

The platform is built to give patients a route to their own appointments, prescriptions, reports and bills, rather than making every request a phone call to the front desk.

  • Patient identity that stays consistent across an account’s facilities
  • Appointment, queue and prescription information held against the patient record
  • Report and billing records associated with the patient
  • Patient-facing application interfaces built into the platform

Patient access is delivered through the platform’s patient application and interfaces. This website does not publish a patient sign-in destination, and nothing described here is presented as a live public service.

SaaS provider operations

The ASAP HMS operations team runs the platform from a console that is deliberately separate from any hospital’s own administration.

  • Client-account (tenant) and client-facility administration
  • Provider control centre, monitoring and support surfaces
  • Least-privilege provider roles, distinct from hospital roles
  • A clear boundary between operating the platform and using it

Describes how administration is separated in the software. It is not a service-level commitment or a statement about support staffing.

See ASAP HMS with your workflows in mind

Request a walkthrough and we'll tailor it to how your hospital or clinic runs.